Placement Pro Support

We are passionate about customer satisfaction, and would love to hear from you.

Looking for application support?

Emergency Support

24/7 support is available for an additional cost. If you are interested, please contact us.

Tutorial Videos

We are currently working to create a few tutorial videos. Check back soon, and they should be available.

Knowledge Base

Our knowledge base is new. We are building it slowly but surely as we resolve each of your tickets. If you have ideas, please create a ticket, and we will add the appropriate knowledge base article.

Frequently Asked Questions

We've compiled a list of answers to common questions.

Placement Pro is an cloud based HTML 5 mobile first application, and should work properly on all devices. Obviously there are more devices than we can actually test with, so if you have any issues, please create a ticket and we will get the issues resolved quickly.

Each migration is unique. The best option is to contact our support staff so we can determine what data needs to be migrated.

Students use the mobile application we provide to enter their personal details (jobs, education, etc). Your administrator uploads a custom word document that is used as a template. Your career services staff can generate a resume for each student.

Yes. We have a word document templating system that will generate certificates for your students. Each program can have a unique certificate.

Once we receive your cancellation request, you will have access to your account for the remainder of your billing period. We do not pro-rate refunds.

User Guides

Instructor Attendance Guide

Click Here to download the guide.

Student Attendance Guide

Click here to download the guide.